Refund policy
Sanctus Servo's Return and Refund Policy
At Sanctus Servo, we are committed to providing high-quality products that meet your expectations. If you are not satisfied with your purchase, please refer to this policy for details on our return and refund options.
Paracord Rosaries
We stand by the craftsmanship and durability of our five decade and pocket paracord rosaries and guarantee their quality. In the unlikely event that your rosary breaks or falls apart, we will offer a full refund or repair/replacement option, whichever you prefer. To initiate the process, please contact us and we will promptly take care of the issue.
Sanctus Servo will gladly accept returns or exchanges for any non-custom rosary within 30 days of delivery, provided they are in their original condition. Please note that all sales are final for custom-made rosaries, as these products are specifically crafted for each customer.
Apparel
Due to the custom nature of our apparel printing process, we cannot accept returns or exchanges for printed items. However, if there is an issue with the print quality, we will provide a full refund.
Contact Us
If you have any questions about our refund/return policy or need to request a refund or return, please contact us. We are dedicated to ensuring your satisfaction and will work diligently to resolve any concerns.
Thank you for choosing Sanctus Servo, and we hope that you are thrilled with your purchase. If you have any further questions or concerns, please feel free to reach out to us at your convenience.